Enterprise
For teams whose decisions move material money.
Same platform, same models, more controls. Dedicated infrastructure, named ownership on our side, and the procurement artifacts your security team will ask for before they say yes.
What is included
Dedicated customer success
A named CSM and a shared Slack Connect channel. Office hours weekly during onboarding, monthly thereafter. Quarterly business reviews with model performance against your portfolio.
SLA-backed uptime
99.9 percent monthly uptime, financially backed. P0 response in 30 minutes, 24x7. Incident postmortems delivered within five business days for customer-affecting events.
Deployment options
Multi-tenant SaaS by default. Single-tenant in your AWS account or our dedicated VPC. On-prem deployment available for regulated environments; we ship a Helm chart, not a tarball.
Custom data sources
Bring proprietary feeds. We will adapt the ingest layer to your schema and resolve into the same entity graph that powers public-signal predictions.
White-label and embedding
Surface SignalGrid predictions inside your own product with custom branding, a configurable component library, and per-prediction telemetry.
Audit and access controls
SAML SSO and SCIM. Role-based access scoped per workspace, project, and dataset. Audit logs streamed to your SIEM. Customer-managed encryption keys available.
Growth versus Enterprise
| Capability | Growth | Enterprise |
|---|---|---|
| Per-seat pricing | Yes | Optional volume pricing |
| SAML SSO / SCIM | No | Included |
| Audit log export | 30 days | Customer-defined retention |
| Data residency | United States | United States, EU, on request |
| On-prem option | No | Yes |
| Custom data sources | No | Yes |
| Dedicated CSM | No | Yes |
| Uptime SLA | Best-effort | 99.9 percent, financially backed |
Procurement
Net-30 to net-60 invoicing. PO-friendly. We sign mutual NDAs and standard MSAs. For payments, vendor onboarding, or tax forms, write to procurement@signalgrid.com.
Bring the procurement checklist.
We will get through it. Most enterprise deals close in under six weeks.